OBSIDIAN Gaming PC

Many of our very popular models have stock ready to ship immediately. If your computer needs to be built, we'll usually have it dispatched within 2 working days as we have all of the componentry stock available, on-hand.

Once dispatched from our Tauranga warehouse, North Island customers should expect to receive their computer in 1-3 working days, while South Island customers can anticipate a 2-5 working day transit timeline.

We have endeavored to make setting up your new computer as straightforward and seamless as possible. It's as simple as plugging in the power cable, connecting the WiFi antenna and display cable, then pressing the power button!

A physical setup guide is included in your computers accessories bag, while a more detailed setup guide can be found on our Quick-Start-Guide page.

At the top of each tier page for our Bronze, Silver, Gold and Platinum systems we have given a guide outline to help you determine which computers suit your requirements.

Need help deciding or understanding which specification would be the best fit for you? Contact us and we will gladly assist.

You can also check out our build-guide blog article.

Rest assured, we prioritize the safety of your computer during transit. Our use of Instapak QuickRT Foam creates a custom, protective shell around the internal components. The computer is then bagged and boxed with the case manufacturer's included protective materials. Finally, we clearly label the box with fragile computer and signature required delivery.

Every computer order requires a signature for delivery, so ensure you have made arrangements to have it signed for. Usually the freight company will notify you by text on the day your computer is out with the delivery courier. Otherwise, you can track the freight progress updates online, via the tracking link that will be emailed to you.

Our freight is also properly insured by a 3rd party insurer in the extremely rare event of any damage during transit.

If you're considering one of our computers with a liquid cooling system, rest assured that all our systems feature closed-loop, sealed units. These liquid cooling systems are maintenance-free and designed for durability, so you never need to tamper with them. They come pre-filled and ready straight from the factory.

Check out hundreds of our valued customer testimonials by visiting the reviews section on our About-Us Page.

With a track record of 5-star ratings over our a decade in business, you'll see firsthand accounts of our near flawless customer satisfaction.

Also, near the bottom of every product page, you'll find a 'Reviews' section where customers share their experiences and ratings for that unique product.